Shipping Policy

Last updated: November 2025

Thank you for shopping with Tuk Tuk Soda. We’re committed to delivering your order quickly and reliably within Calgary and surrounding areas.

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Order Processing Time

All orders are processed within 1–2 business days.
You will receive a confirmation email once your order is placed and another when your order has shipped.

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Shipping Timeline

We currently offer delivery within the Calgary radius only.

• Standard Delivery: 3–4 business days

• Delivery times may vary slightly during peak seasons, holidays, or due to weather conditions.

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Shipping Rates

Shipping rates are calculated at checkout based on your location within the Calgary region.
Free or discounted delivery promotions may be offered occasionally.

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Local Delivery

If your address falls within our local delivery zone, your order will be delivered directly to your doorstep by our team or trusted delivery partners.

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Order Issues

If your order is delayed, damaged, or incorrect, please contact us at support@tuktuksoda.ca within 48 hours of receiving your items.
We will resolve the issue promptly.

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Address Accuracy

Please ensure your shipping address is accurate and complete.
We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.

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Contact

If you have any questions about our shipping process, reach out to us at: support@tuktuksoda.ca